Case Study

CASE STUDY

Speaking Rights helps solve a company-wide communication challenge The company employs 14000 people

The Situation:

A change in policy meant that a new pay structure would be implemented across the country to move to a more results base employment scheme.  Although this could really benefit most of the employees, some managers were very worried about the older employees.  They feared that many would become discouraged and leave the company.

A Blended Approach:

A melange of training methods were implemented, ranging from:


  1. Several training sessions in a variety of lengths
  2. Follow up Webinars
  3. 1 to 1 telephone calls
  4. Head office speeches
  5. Regional speeches
Insights

The most powerful part of the course was understanding the deep-seated reasons that were stopping many of the managers from having the conversations.  Allowing them to acknowledge their fears and address them in public was critical to the success of the program.  Once a problem is named, it can be dealt with more easily.

The Solution

Customised conversation based on the DARE strategy which acknowledged the employee’s values and personal style.  The training included diagnosing the main motivators of each employee and what will inspire them to change.

Results

Over the transition period this company of 14,000 employees did not lose 1 employee due to the change in policy.  In fact, many found it much easier to manage and motivate both new and long-term employees.

A Few Of Our Clients Include

Testimonials

“The Healthcare Businesswomen’s Association invited Janet to present at the 2016 annual Leadership Summit. Her workshop on “Leading Courageous Conversations” was a huge success. Participants left the room excited and motivated to turn her tips and ideas into action.”  

SABINE

PROGRAM DIRECTOR LEADERSHIP SUMMIT.

Janet’s session was excellent and I feel my confidence has improved 100%

BEVERLY

MEDECINS SANS FRONTIERS / DOCTORS WITHOUT BORDERS

“At our International Women’s Day Celebration this year I wanted a speaker that would give some useful practical tips for those attending to take away. Janet’s short and punchy speech on the importance of being an accomplished public speaker fit the bill, was very well received by the audience and contributed to a highly successful event.”

MEISIM LAIOBE DL

CHAIRMAN, MULAN FOUNDATION NETWORK

“I Loved It! It was great to listen to someone breakdown personalities and clarify how to understand them and react in the best way”

REBECCA

MARKS & SPENCERS

“I have been to numerous courses/workshops and I believe I have learnt so much today, and going forward how I would deal differently with all types of conversations.  The Dare strategy will be something that I will roll out to my team”

KAY

SUPERDRUG

We would certainly recommend Janet to companies looking to strengthen their employees’ confidence and people leadership capabilities, and re-frame how managing conflict can be perceived.”

KAI

BRITISH AMERICAN TOBACCO

Blogs